How we work

Open source. The Zulip software is 100% free and open source. We're an open-source project first, and we’re building a sustainable business as a means to support the project's growth and long-term future. We provide the same open-source code to our largest customers as to anyone with git clone. We get paid by enterprises for support, and by smaller companies using our rapidly-growing hosted service.

Open project. The Zulip project is one where people really do show up through the Internet and start making real changes. That doesn’t happen by accident; it takes work and thoughtfulness. Most of us work remotely, and we discuss our code and our plans in public, in writing, primarily asynchronously, using Zulip and GitHub.

Inclusive community. The Zulip community is made up of a mixture of volunteers and professionals from all walks of life. Diversity is one of our strengths, and we strive to be a community that welcomes and supports people of all backgrounds and identities from anywhere in the world.

Globally distributed. Our company is headquartered in San Francisco, CA, but like our community, we work from around the world. Our roles are open to all applicants without regard for location.

Maintainable software. Great software over time depends on a team’s shared understanding of a system and how to change it, as much as on the code itself. Beyond writing our code so it works today, we put equal effort into writing code, tests, comments, commit history, and documentation clearly, to share with each other and future contributors our understanding of how and why it works, so we can build on it tomorrow.